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One insight emerging from the World Café at the 2nd EU Peers Summit is clear: to reach new, low-income home-buyers, One-Stop Shops (OSS) must engage them before purchase, through trusted local networks and accessible, aspiration-driven communication, ideally linking renovation advice with finance.
More than 70 organizations conform the EU Peers Community in Spain. On Monday, October 13, they met to share how they approach the project design and selection of companies phases (Millin & Bullier, 2021). This is the second of a cycle of four meetings in which the Community shares experiences of the entire housing renovation process.
Interview with Didier van Severen, General Manager of Homegrade
Do you want to give access to ambitious, high quality, safe and simple energy renovations to all your citizens? Do you want to boost your local economic growth? Do you want to implement local policies complying with EU and national energy and climate goals ? Open a One-Stop Shop for home energy renovation !
On 24 September , 2025, the Spanish EU Peers Community held its 6th meeting, which was attended by 30 different organizations. This was the first of a cycle of four meetings dedicated to analyzing the ten steps of the renovation process, according to the article Towards large-scale roll out of "integrated home renovation services" in Europe by Millin and Bullier. This session addressed the first three steps, focusing on how to activate the demand: information and marketing, detection and diagnosis, as well as the formulation of recommendations.
Establishing or improving a one-stop shop for sustainable home renovation can be quite a complex process - from aligning with EU and national climate goals, to tackling energy poverty, to building trust among homeowners. The EU Peers Mentoring Programme is here to make this journey faster, easier, and more impactful.
Can energy communities serve as a powerful trigger for deep renovations in multi-apartment buildings? A recent conversation between Ekubirojs, Renesco, Rēzekne municipality and representatives from Tartu suggests yes - but not without challenges.
To find out what one-stop shops (OSS) in Europe look like and what impact they have on renovation rates, the EU Peers Community conducted its first survey in 2024. We have highlighted ten key takeaways.
Report from the “Learn & Share” marketplace at the Climate Alliance International Annual Conference '25 in Cologne – EU Peers had an interactive booth (featuring LEGO®) on what OSS are, how they can ideally be, and what our Community can offer!
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December
04
Thursday
RenoWave final event: Energy efficiency in multiapartment buildings and the need of setting up extended one-stop shop services
10:00 am
+1
Bremerhaven, Germany and online
With
RenoWave

The final event of the RenoWave project will present the project’s key results and explore how extended one-stop-shop (OSS) services can help implement the revised Energy Performance of Buildings Directive (EPBD) in practice. A particular focus will be placed on practical guidance for improving energy performance in multi-apartment buildings, from first steps to implementation on the ground.

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December
04
Thursday
Homeowner activation
9:00 am
+1
Online
With
Verbouwstromen

Learn about different activation methods to successfully reach out to homeowners with your one-stop shop and be empowered to test these methods afterwards on your own. Exchange with a group of peers facing similar challenges and use the opportunity to continue the exchange within the group even after the end of the learning lab. Each session consists of an input and an interactive workshop part during which participants apply the method. All sessions will be from the perspective of the ‘customers’ of one-stop shops to focus on the right mindset.

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December
01
Monday
Prospettive per gli Sportelli Unici (OSS) per la riqualificazione energetica in Italia
4:00 pm
+1
Online
With
ENEA

The workshop will feature speakers from the Italian Ministry and members of the Italian partnership of the EU Peers project. The event will also welcome the National Community of Practice for One-Stop Shops, established within the EU Peers initiative.

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