Learn how to align the many actors in home renovation so homeowners experience a smooth, high-quality journey from first contact to completed works. Each session combines a short input with an interactive workshop where you apply the concepts to your own context and exchange with peers facing similar challenges. We’ll keep the lens on the homeowner journey while making roles,responsibilities, and handovers clear across the value chain.

The aim of the regular online networking meeting is to gain insights into the one-stop shop landscape in Germany and to learn about experiences gained by one-stop shops and supporting organisations so far. Above all, the focus is on how the EU Peers Community of Practice with its European focus can support municipalities and other interested stakeholders in Germany.

Supporting energy renovations in condominiums is a true challenge for One-Stop Shops (OSS). Fragmented ownership, complex decision-making, and diverse stakeholders require specific approaches.