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One insight emerging from the World Café at the 2nd EU Peers Summit is clear: to reach new, low-income home-buyers, One-Stop Shops (OSS) must engage them before purchase, through trusted local networks and accessible, aspiration-driven communication, ideally linking renovation advice with finance.
More than 70 organizations conform the EU Peers Community in Spain. On Monday, October 13, they met to share how they approach the project design and selection of companies phases (Millin & Bullier, 2021). This is the second of a cycle of four meetings in which the Community shares experiences of the entire housing renovation process.
Interview with Didier van Severen, General Manager of Homegrade
Do you want to give access to ambitious, high quality, safe and simple energy renovations to all your citizens? Do you want to boost your local economic growth? Do you want to implement local policies complying with EU and national energy and climate goals ? Open a One-Stop Shop for home energy renovation !
On 24 September , 2025, the Spanish EU Peers Community held its 6th meeting, which was attended by 30 different organizations. This was the first of a cycle of four meetings dedicated to analyzing the ten steps of the renovation process, according to the article Towards large-scale roll out of "integrated home renovation services" in Europe by Millin and Bullier. This session addressed the first three steps, focusing on how to activate the demand: information and marketing, detection and diagnosis, as well as the formulation of recommendations.
Establishing or improving a one-stop shop for sustainable home renovation can be quite a complex process - from aligning with EU and national climate goals, to tackling energy poverty, to building trust among homeowners. The EU Peers Mentoring Programme is here to make this journey faster, easier, and more impactful.
Can energy communities serve as a powerful trigger for deep renovations in multi-apartment buildings? A recent conversation between Ekubirojs, Renesco, Rēzekne municipality and representatives from Tartu suggests yes - but not without challenges.
To find out what one-stop shops (OSS) in Europe look like and what impact they have on renovation rates, the EU Peers Community conducted its first survey in 2024. We have highlighted ten key takeaways.
Report from the “Learn & Share” marketplace at the Climate Alliance International Annual Conference '25 in Cologne – EU Peers had an interactive booth (featuring LEGO®) on what OSS are, how they can ideally be, and what our Community can offer!
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October
20
Monday
The multilevel governance dimension in the one-stop shop deployment
9:30 pm
+1
Online
With
Region Piemonte

Hosted by Regione Piemonte, this Learning Lab explored how multilevel governance can strengthen the effectiveness and scale of one-stop shops (OSS) supporting building renovation. Participants examined coordination models between national, regional, and local authorities, as well as operational OSS implementations. Key insights emphasised the need for shared ownership, stable financing, clear regulatory frameworks, and structured collaboration. The sessions highlighted that well-designed multilevel systems can accelerate renovation impact when supported by trusted intermediaries and formal commitments.

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October
15
Wednesday
EU Peers Summit 2025 (3/3): How cities and regions are benefitting from One-Stop Shops
2:30 pm
+1
Brussels, Belgium
With
EU Peers Consortium

The third and public part of the EU Peers Summit 2025, held in Brussels on the afternoon of 15 October 2025. Over 80 participants discussed why cities and regions open one-stop shops, and the EU Peers campaign for cities and regions was launched.

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October
15
Wednesday
EU Peers Summit 2025 (2/3): Belgian One-Stop Shop deep-dives
10:30 am
+1
Brussels, Belgium
With
EU Peers Consortium

The second part of the EU Peers Summit 2025. On the morning of 15 October 2025, in a session co-organised with the Belgian Peers, participants examined Belgium's three regional approaches to one-stop shops: Homegrade in Brussels, Service Public de Wallonie in Wallonia and VEKA in Flanders.

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