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Findings on One-Stop Shops in Europe: Insights from the EU Peers Community
Integrated Home Renovation Services (IHRS) offer holistic renovation solutions to accompany homeowners as far as possible throughout their renovation journey. In this sense, an IHRS is also known as a One-Stop-Shop (OSS) for Residential Energy Renovation. See this paper for more insights.
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Digitalization is no longer a choice — it’s a necessity. Behind every successful home energy renovation project lies a strong digital backbone: tools that simplify project planning, streamline communication, and enhance client experience. But which digital tools are OSS actually using? And how do they support their mission?

Following the first informal meeting on one-stop shops in Germany in June 2025, we are pleased to invite you to the second meeting on 25 September 2025 (10:00–11:30 am, online).

Together with CINEA, EU Peers is organising a practitioners’ workshop in Brussels for One-Stop Shops and supporters. On 14 October, we are offering the opportunity for hands-on exchange, knowledge sharing, and EU policy updates. Participation is on invitation. The technical exchange will continue on 15 October in the morning: Explore with us the Brussels-Capital region’s housing advice and support centre in action. Participation is on invitation.

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