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Empower yourself by becoming a member of EU Peers Community of Practice!

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The seventh meeting of Hungarian one-stop shop (abbreviation: OSS) advisors and the organisations supporting them took place on 19 November 2025, organised by Energiaklub. Among the 13 participants were one-stop shop advisors specialised in the renovation of single-family homes and multi-apartment buildings, as well as companies and organisations that support OSS providers with financial advice, research, and media visibility.
The ENEA Learning Lab examine how to effectively monitor the activities of One-Stop Shops (OSSs) across Europe. Structured into three sessions, it addresses: (1) the role of monitoring as a foundation for transparency and trust among stakeholders, authorities, researchers, and citizens; (2) the assessment of non-energy benefits—such as comfort, user satisfaction, and socio-environmental impacts—supported by clear and holistic indicators; and (3) the key requirements for setting up OSSs, including regulatory frameworks, funding mechanisms, and best practices promoted by central and local governments. Through case studies, expert discussions, and methodological insights, the Learning Lab aims to promote replicable models that strengthen stakeholder engagement and accelerate the energy transition.
Interview with Martina Nemčić, Programme Manager at KLIK Energy Cooperative and at the One-Stop Shop of the city of Križevci, Croatia
Buildings in Europe are the largest energy consumers, with 85% built before 2000 and 75% performing poorly, leading to high greenhouse gas emissions.
The European Week of Regions and Cities in October 2025 set the stage for a dynamic gathering on one of Europe’s most pressing challenges: accelerating residential energy renovation. Against this background, the EU Peers Community of Practice brought together over 70 OSS practitioners in Brussels for its second summit - three dedicated exchange sessions over two days designed not just to inform, but to connect the people driving one-stop shops on the ground.
At a recent cross-country online meeting, participants from Latvia, Lithuania, Estonia, and other EU partners explored the challenges of permit approval processes and the importance of collaboration to improve administrative efficiency. The discussion highlighted real-world examples from Riga, where permit requests often take months and involve multiple departments, emphasizing the value of cross-border learning and coordinated action.
The South East Energy Agency (SEEA) recently welcomed a diverse group of stakeholders to its latest EU Peers Capacity Building Webinar, an interactive session that explored the transformative potential of Integrated Home Renovation Services (IHRS) and One-Stop-Shops (OSS) in tackling energy poverty across Europe. Part of the EU Peers initiative, funded by the LIFE Programme, the webinar highlighted how collaborative efforts can strengthen, upscale, and harmonise home renovation support services across the EU.
The EU Peers Mentoring Programme is opening a new opportunity for hands-on learning: four in-person study visits, each hosted by an experienced organisation operating or supporting One-Stop Shops (OSS) and Integrated Home Renovation Services (IHRS). If your organisation is working to scale up residential energy renovation - or planning to establish an OSS - these visits offer practical insights.
Hungarian one-stop shop (OSS) advisors and the organisations supporting them met for the sixth time on 25 September, during an event organised by Energiaklub. Among the 15 participants were OSS advisors specialising in the renovation of single-family homes or apartment buildings, as well as companies and organisations offering financial consultancy, research, and media support for OSS providers.
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All events

May
01
Thursday
7th European Climate Pact & EU Peers Lunch Talk Webinar
2:00 pm
+1
Zoom Online Meeting
With
Michael Deen
Colm O’ Mahony
South East Energy Agency

The aim of this webinar is to educate homeowners, communities, and stakeholders on the available energy grants for home retrofits, helping them access financial support to improve energy efficiency, reduce carbon footprints, and enhance climate resilience. This webinar will create awareness about the EU Peers Project, encourage participants to join the CoP, highlight the role of home retrofits in climate action, emphasising their impact on lowering emissions, reducing energy costs, and improving comfort and health in homes. Target Group: CoP Members, Contractors, Climate Action Officers, Local Authorities, Climate enthusiasts.

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April
07
Monday
Who Is Who: Impala projects
11:30 pm
+1
Santa Cruz de Tenerife, Canary Islands, Spain
With
Impala projects
EU Peers Consortium

Join us on Monday, 7th April, from 11:30 to 12:00 CET for a quick, insightful 30-minute online meeting with our spanish guest: Impala projects. This successful IHRS from Spain is a technical architecture and engineering firm specializing in building renovation and historical restoration. Since 2018, it has completed over 100 projects, expanding into integrated construction through its subsidiary, Ikaro Construcción. A leader in energy-efficient renovation in the Canary Islands, Impala now focuses on revitalizing unused buildings across the region.

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March
19
Wednesday
5th Spanish EU Peers Community Meeting: Getting to know the business models for building renovation in Spain
4:00 pm
+1
Madrid, Spain
With
Miguel Segovia Martínez
Tomás Humada
Ana Telleria

This will be our face-to-face meeting of the year and, as well as meeting other IHRS, we will be working to develop a report for the National Building Renovation Plan. Therefore, we will focus on successful Business Models. We will analyse together which ones exist, their scalability and what are their success factors.

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