Taking One-Stop Shops to the Next Level

Practical mentoring to accelerate sustainable renovation services

Mentoring that delivers impact

Establishing or improving a one-stop shop (OSS) for sustainable home renovation can be quite a complex process - from aligning with EU and national climate goals, to tackling energy poverty, to building trust among homeowners. The EU Peers Mentoring Programme is here to make this journey faster, easier, and more impactful: with the help of experienced European practitioners who provide targeted guidance, tested solutions, and peer-to-peer exchange.

The programme is designed to strengthen local and regional capacities while ensuring that renovation services are effective, accessible, and sustainable.

From Challenges to Solutions in Home Energy Renovation

Across Europe, cities and regions are accelerating their building renovation efforts to meet climate targets. However, many organisations face difficulties, such as:

1. Limited capacity or technical know-how;

2. Challenges in reaching vulnerable groups;

3. Difficulties in creating viable business models;

4. Lack of peer examples or practical tools.

That is where the EU Peers mentoring programme comes in - offering direct, experience-based advice and solutions from professionals who have been there before.

Programme benefits

Tailored guidance: Work directly with mentors, each specialised in an essential area of OSS development.
Practical insights: Insights into green heating, tackling energy poverty, developing community-led renovation models, customer value creation, and more.
Networking: Connect and expand your network of OSS practitioners across Europe to share challenges, solutions, and build future collaborations.
Focused learning format: Gain skills and knowledge during the 4 hours of focused online mentoring.

Meet the experts

• Nils Daugaard (EC Network, Denmark): Supporting municipalities in setting up OSSs aligned with SECAPs (Sustainable Energy and Climate Action Plan), with a focus on green heating.
• João Pedro Gouveia (NOVA University Lisbon, Portugal): Tackling energy poverty with innovative ways to reach vulnerable groups.
• Máirtín Ó Méalóid (EcoVision/Energy Communities Tipperary Cooperative, Ireland): Managing citizen-led OSSs and community organisations.
• Maria Font (Fundació Europace, Spain): Supporting OSSs for energy communities, addressing energy poverty, and creating viable business models.
• Tara McCarthy (GreenWin, Belgium): Creating customer and renovation actor value through capacity building.

Programme details

1. Timeline: End of September - Mid November 2025‍

2. Format: 2 × 1.5h sessions + 1 × 1h session (4 hours total, online)‍

3. Eligibility: EU Peers members, IHRS providers, and organisations planning to start OSS services or improve existing ones. Also, ones who are not currently EU Peers members can apply to the programme under the condition they will become part of the community. Register here to become a member.‍

4. Language requirements: In general, to participate in this programme, B2 level of English is required. However, if a significant number of participants request sessions in a specific language, and the mentor speaks it, the programme may be conducted in that language. ‍

5. Application deadline: 31 August 2025

- Apply here 

A step towards more effective renovation services – do not miss this opportunity!

The EU Peers Online Mentoring Programme aims to equip practitioners with the tools, strategies, and partnerships necessary to make home renovations more accessible, efficient, and impactful. By combining expert guidance, peer learning, and targeted support, the programme strengthens local and regional efforts to deliver high-quality, inclusive renovation services across Europe.

Spots are limited, do not miss this opportunity - secure your place now! Applications close on 31 August 2025. Access the application form.

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