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Stay ahead of the latest news, developments, and exciting events in the EU Peers Project and National Communities!

The New EPBD: A New Standard for a More Sustainable Future

It has been 22 years since the first Energy Performance of Buildings Directive (EPBD) came into force. Two decades in which climate change has gone from being an abstract concept on panels of experts to something as tangible as sweat in March due to 35ºC, knee-deep water in the living room after torrential rains to pay 10€ for a litre of olive oil produced in an ever-dry countryside. Also, in the last twenty years, climate change and sustainability in general have gained space in the public and political agenda.

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Integrated Home Renovation Services (IHRS) offer holistic renovation solutions to accompany homeowners as far as possible throughout their renovation journey. In this sense, an IHRS is also known as a One-Stop-Shop (OSS) for Residential Energy Renovation. See this paper for more insights.

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Expand your knowledge, connect with other organisations, and scale up the sector of IHRS by joining the vibrant and evergrowing Community of Practice

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Platforms

Seventh meeting of the Hungarian EU Peers community

The seventh meeting of Hungarian one-stop shop (abbreviation: OSS) advisors and the organisations supporting them took place on 19 November 2025, organised by Energiaklub. Among the 13 participants were one-stop shop advisors specialised in the renovation of single-family homes and multi-apartment buildings, as well as companies and organisations that support OSS providers with financial advice, research, and media visibility.

EU Peers

Monitoring the impact of OSS

The ENEA Learning Lab examine how to effectively monitor the activities of One-Stop Shops (OSSs) across Europe. Structured into three sessions, it addresses: (1) the role of monitoring as a foundation for transparency and trust among stakeholders, authorities, researchers, and citizens; (2) the assessment of non-energy benefits—such as comfort, user satisfaction, and socio-environmental impacts—supported by clear and holistic indicators; and (3) the key requirements for setting up OSSs, including regulatory frameworks, funding mechanisms, and best practices promoted by central and local governments. Through case studies, expert discussions, and methodological insights, the Learning Lab aims to promote replicable models that strengthen stakeholder engagement and accelerate the energy transition.

Case Studies

"For anyone thinking about starting a One-Stop Shop, my biggest advice is: keep citizens at the heart of it from day one!"

Interview with Martina Nemčić, Programme Manager at KLIK Energy Cooperative and at the One-Stop Shop of the city of Križevci, Croatia

Policy & Regulation

Strengthening residential energy renovations through one-stop-shops across scales of action and support

Buildings in Europe are the largest energy consumers, with 85% built before 2000 and 75% performing poorly, leading to high greenhouse gas emissions.

EU Peers

EU Peers Summit#2 2025: Powering the Future of One-Stop Shops in Europe

The European Week of Regions and Cities in October 2025 set the stage for a dynamic gathering on one of Europe’s most pressing challenges: accelerating residential energy renovation. Against this background, the EU Peers Community of Practice brought together over 70 OSS practitioners in Brussels for its second summit - three dedicated exchange sessions over two days designed not just to inform, but to connect the people driving one-stop shops on the ground.

Platforms

Baltic Community of Practice - Working Together to Streamline Permit Processes

At a recent cross-country online meeting, participants from Latvia, Lithuania, Estonia, and other EU partners explored the challenges of permit approval processes and the importance of collaboration to improve administrative efficiency. The discussion highlighted real-world examples from Riga, where permit requests often take months and involve multiple departments, emphasizing the value of cross-border learning and coordinated action.

Platforms

EU Peers Capacity Building Webinar: Strengthening OSS & IHRS to Tackle Energy Poverty

The South East Energy Agency (SEEA) recently welcomed a diverse group of stakeholders to its latest EU Peers Capacity Building Webinar, an interactive session that explored the transformative potential of Integrated Home Renovation Services (IHRS) and One-Stop-Shops (OSS) in tackling energy poverty across Europe. Part of the EU Peers initiative, funded by the LIFE Programme, the webinar highlighted how collaborative efforts can strengthen, upscale, and harmonise home renovation support services across the EU.

EU Peers

Join the EU Peers Study Visits: Strengthen your OSS capabilities across Europe

The EU Peers Mentoring Programme is opening a new opportunity for hands-on learning: four in-person study visits, each hosted by an experienced organisation operating or supporting One-Stop Shops (OSS) and Integrated Home Renovation Services (IHRS). If your organisation is working to scale up residential energy renovation - or planning to establish an OSS - these visits offer practical insights.

Platforms

Sixth Meeting of the EU Peers Hungarian Community

Hungarian one-stop shop (OSS) advisors and the organisations supporting them met for the sixth time on 25 September, during an event organised by Energiaklub. Among the 15 participants were OSS advisors specialising in the renovation of single-family homes or apartment buildings, as well as companies and organisations offering financial consultancy, research, and media support for OSS providers.

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All events

July

Friday

The quality approach to renovation within the SERAFIN network - reference framework and control matrix

3:30 pm

Online

With

Sébastien Descours

Session 1: The quality approach to renovation within the SERAFIN network - reference framework and control matrix. The first session described how to create a common and shared reference for the stakeholders and a process to control quality of work. The session, led by Antoine Hervé (Pouget Consultants) was based on an interactive methodology and use the SERAFIN example.

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July

Wednesday

From the Directive to the Realisation: Recommendations to accelerate the implementation of One-Stop Shops for energy renovation

10:30 am

Online

With

Adrien Bullier

Massimo Nissoli

Luisa Villa

The meeting will be an opportunity to explore, together with Adrien Bullier of CINEA (European Climate, Infrastructure and Environment Executive Agency), the European Commission Agency which manages the European Programmes (LIFE, Horizon Europe), the indications of the European directives on the theme of One-Stop Shops (OSS), discovering what models currently exist in Europe.

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July

Tuesday

Quality of work and quality of data - imperative for secure repayment of credits based on savings achieved

3:30 pm

Online

With

Sébastien Descours

This session, led by Stéphanie Flacher (FilaoLabs) was centered on the impact of quality of work to ease the financing of the projects by the banks.

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