French Community of Practice

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Who We Are & Our Mission
The French EU Peers Community brings together practitioners and pilot structures of French renovation networks including SERAFIN (Third-Party Financing companies), Dorémi (nationwide artisan training network), and major renovation service providers. Coordinated by Filao Labs, our mission is twofold: contribute to renovation market growth by focusing on worksite quality and financing tools adapted to household situations, and bring diverse actors together to act collaboratively. We are committed to discovering European practices, exhibiting French initiatives internationally, and disseminating French financing know-how, particularly the FIDEO-Banque de la Rénovation initiative.

How We Work Together
Beyond regular exchanges between members, the French community organises annual high-profile meeting in collaboration with major players, such as in the past with Saint-Gobain and the Ministry of Finance, and Regions of France. During these intensive one-day gathering, all renovation sector structures both private and public convene to take stock of markets, discover innovations, and exchange perspectives. This flagship event consolidates relationships and amplifies the community's voice and priorities with decision-makers across France and Europe.

Highlights & Impact
The French Community has achieved remarkable milestones through its unique positioning at the heart of France's renovation ecosystem. In April 2024, EU Peers participated in the SERAFIN network conference at the Conseil économique, social et environmental (CESE) in Paris, attracting around 500 participants and showcasing how the one-stop shop concept is implemented across Italy, Spain, Hungary, and Ireland. The SERAFIN network itself represents impressive collective achievements: in 2023 alone, its members conducted 18,000 energy audits, completed 6,160 home renovation projects representing €173.2 million in investment, and disbursed 1,300 loans representing €40 million. Read more about in our case collection here. The 2025 annual working day took place at Saint-Gobain's premises in Paris and was marked by the official accession of the MARs (Accompagnateurs Rénovation – One-Stop-Shops) association to the EU Peers Community. The Community actively contributes to shaping French and European policy by positioning French financing expertise and quality standards as models for the broader European renovation movement.

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EU Peers Community of Practice in France

Contacts

Do you have a question? Would you like to learn more about the French Community of Practice? Please contact us directly.

Sébastien Descours, Filao Labs

EU Peers email
info@eu-peers.eu
Membership application
Insights

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One insight emerging from the World Café at the 2nd EU Peers Summit is clear: to reach new, low-income home-buyers, One-Stop Shops (OSS) must engage them before purchase, through trusted local networks and accessible, aspiration-driven communication, ideally linking renovation advice with finance.
More than 70 organizations conform the EU Peers Community in Spain. On Monday, October 13, they met to share how they approach the project design and selection of companies phases (Millin & Bullier, 2021). This is the second of a cycle of four meetings in which the Community shares experiences of the entire housing renovation process.
“Since our services are free of charge, the funding from the region and local governments is crucial.” Interview with Didier van Severen, General Manager of Homegrade – the One-Stop Shop of the Brussels-Capital Region