
EU Peers Deliverable 4.4: How to set-up a OSS
The document gives a practical, step‑by‑step guide for creating a One‑Stop Shop (OSS) that simplifies home energy renovation by bringing advice, financing support, and contractor coordination into one place. It explains different OSS models and outlines three phases—understanding local needs, designing the service, and implementing it through staffing, partnerships, communication, and digital tools—to help organisations launch an effective, user‑friendly renovation support service.

EU Peers Deliverable 4.4: How to set-up a OSS
The document gives a practical, step‑by‑step guide for creating a One‑Stop Shop (OSS) that simplifies home energy renovation by bringing advice, financing support, and contractor coordination into one place. It explains different OSS models and outlines three phases—understanding local needs, designing the service, and implementing it through staffing, partnerships, communication, and digital tools—to help organisations launch an effective, user‑friendly renovation support service.
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Empower yourself by becoming a member of EU Peers Community of Practice!
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