In the framework of EU PEERS project activities, on December 1st, ENEA and Piedmont Region organised a National Policy Workshop dedicated to the role and evolution of One-Stop Shops (OSS) in Italy.

The Third National Conference on Sustainable Development, held in Rome from the 1st to 3rd of December 2025, offered a crucial platform for institutions, civil society, businesses, and research organisations to discuss the country’s progress toward the UN 2030 Agenda. Among the most active and engaging moments of the event was the thematic laboratory “Welfare energetico-climatico & Povertà energetica”, where the EU Peers project was presented as an innovative European initiative supporting local authorities and communities in accelerating the energy transition.

The seventh meeting of Hungarian one-stop shop (abbreviation: OSS) advisors and the organisations supporting them took place on 19 November 2025, organised by Energiaklub. Among the 13 participants were one-stop shop advisors specialised in the renovation of single-family homes and multi-apartment buildings, as well as companies and organisations that support OSS providers with financial advice, research, and media visibility.

The ENEA Learning Lab examine how to effectively monitor the activities of One-Stop Shops (OSSs) across Europe. Structured into three sessions, it addresses: (1) the role of monitoring as a foundation for transparency and trust among stakeholders, authorities, researchers, and citizens; (2) the assessment of non-energy benefits—such as comfort, user satisfaction, and socio-environmental impacts—supported by clear and holistic indicators; and (3) the key requirements for setting up OSSs, including regulatory frameworks, funding mechanisms, and best practices promoted by central and local governments. Through case studies, expert discussions, and methodological insights, the Learning Lab aims to promote replicable models that strengthen stakeholder engagement and accelerate the energy transition.

Interview with Martina Nemčić, Programme Manager at KLIK Energy Cooperative and at the One-Stop Shop of the city of Križevci, Croatia

Buildings in Europe are the largest energy consumers, with 85% built before 2000 and 75% performing poorly, leading to high greenhouse gas emissions.

The European Week of Regions and Cities in October 2025 set the stage for a dynamic gathering on one of Europe’s most pressing challenges: accelerating residential energy renovation. Against this background, the EU Peers Community of Practice brought together over 70 OSS practitioners in Brussels for its second summit - three dedicated exchange sessions over two days designed not just to inform, but to connect the people driving one-stop shops on the ground.

At a recent cross-country online meeting, participants from Latvia, Lithuania, Estonia, and other EU partners explored the challenges of permit approval processes and the importance of collaboration to improve administrative efficiency. The discussion highlighted real-world examples from Riga, where permit requests often take months and involve multiple departments, emphasizing the value of cross-border learning and coordinated action.

The South East Energy Agency (SEEA) recently welcomed a diverse group of stakeholders to its latest EU Peers Capacity Building Webinar, an interactive session that explored the transformative potential of Integrated Home Renovation Services (IHRS) and One-Stop-Shops (OSS) in tackling energy poverty across Europe. Part of the EU Peers initiative, funded by the LIFE Programme, the webinar highlighted how collaborative efforts can strengthen, upscale, and harmonise home renovation support services across the EU.