Renovation 4.0: the role of one-stop shops in data-driven citizen-led renovations and smart city integration

The revised Energy Performance of Buildings Directive (EPBD) sets a bold trajectory for Europe’s renovation wave. Central to this mission is the rollout of One-Stop Shops (OSS) — hubs that provide homeowners, SMEs, and all actors in the renovation value chain with independent, end-to-end guidance on renovations.

The LIFE EU-funded HORIS project is at the forefront of this transition, having launched three digital OSS platforms integrated into national consumer organisations in Spain, Portugal, and Italy. By simplifying legal and financial barriers for citizens while aggregating projects into financeable packages, HORIS bridges the gap between policy and implementation, offering homeowners guidance on financial schemes and support in finding renovation professionals whose services are quality-assured.

This citizen-focused approach will be presented on 20 May 2026 by the actors behind the platforms, alongside EU PEERS participating in the panel discussion.

About the event

This event explores the project’s journey and looks toward the future. Three panels of experts will discuss how the HORIS model performed, how it was developed over 33 months, and what business models are being considered for when the EU funding stops. How are such tools embedded in EU legislation? How can digitalisation, innovation, and smart city data further personalise the renovation experience and accelerate the path toward Positive Energy Districts?

Programme

08:30–09:00 Welcome coffee and registration
09:00–09:15 Keynote address — Thibault Roy, European Commission DG ENER (Unit B3, Energy Efficiency: Buildings and Products)
09:15–10:30 Panel 1 — The HORIS journey: implementing a digital OSS for a climate-neutral Europe (chair: Luisa Crisigiovanni, Euroconsumers)
10:30–11:00 Coffee break
11:00–12:00 Panel 2 — The digital renovation journey: navigating the EPBD (chair: Elsa Agante, DECO Proteste)
12:00–13:15 Panel 3 — Beyond the platforms: AI and emerging trends in the renovation value chain (chair: Paula Ferrando Julià, GNE Finance)
13:15 Light lunch (complimentary)

Register here

Organisers / Speakers
Thibault Roy
European Commission, DG ENER.B.3
Adrian Joyce
Campaign Director, Renovate Europe

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